1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support.
- Personal Identifiers: Name, email address, phone number.
- Usage Information: Log data, device information, IP addresses.
- Payment Information: Transaction history, encrypted billing data.
2. How We Use Your Data
Your data is primarily used to provide and maintain our services, personalize your experience, and communicate with you about updates and improvements.
- To process transactions and provide customer support.
- To monitor and analyze trends and usage.
- To prevent fraudulent activity and ensure network security.
3. Data Sharing & Disclosure
We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our platform, provided those parties agree to keep this information confidential.
4. Security Measures
We implement a variety of security measures to maintain the safety of your personal information. This includes end-to-end encryption for all sensitive data transitions and SOC 2 compliant data storage protocols.
5. Your Privacy Rights
Depending on your location, you may have rights under the GDPR or CCPA, including the right to access, delete, or port your data. Contact us at privacy@novatech.com for requests.